Quicken for mac 2017 direct connect no bill pay

It seems like this would be a great opportunity for a class action lawsuit. They get away with it because the dollar amounts are low enough that people don't notice or don't bother to go after them. And based on the justification they gave me for not refunding the money, my hunch is that they are overcharging all of their Quicken customers. The fact that a company would go to these lengths to keep $5 that they clearly do not have a right to tells you all you need to know about them. I've still not gotten a call back, and never got a refund. I told them that wasn't good enough, I needed to talk to supervisor. I called again and they told me they would open another request for a refund. I was told a supervisor would call me back. Once again I was directed to terms and conditions that backed up my position.

The thought of them doing this to their thousands of customers and profiting from it irked me to no end, so I decided to follow up again. The claim was denied with no explanation. They tried to show me where I was wrong, but the terms they showed me actually proved I was right.

I never authorized it, and I had done nothing that would have warranted additional charges according to the terms & conditions I agreed to. Two months later they took money out of my account. I canceled my Quicken Bill Pay, and thought that was the end. I never had those types of problems using my online banking, so I went back to their bill pay service. It was just awful, and I almost missed a bill because I didn't get the notification. I decided to give them a try, but after a month I couldn't use the service anymore. Not only is the service and user interface horrible, but they are blatant thieves. But far worse than the bugs is the third-party Quicken Bill Pay partner (Metavante Payment Services).

Quicken for mac 2017 direct connect no bill pay